Getting a quote is simple and transparent. You can either fill out our Estimate Request Form or give us a call directly at 613-722-3375. Will or Jimmy will schedule a time to visit your property, discuss your vision, and assess the surfaces. Afterward, you will receive a detailed, written proposal that outlines the full scope of work and the total investment with no hidden fees or surprises.

Once you approve the proposal, we provide scheduling guidance to give you an idea of when your project will begin. As we get closer to your project window, we will reach out to confirm your exact start date and our arrival time. On day one, our team arrives to set up a clean workspace and review the plan with you. While our painters work directly with you on-site to handle any day-to-day questions, Jimmy and Will remain available throughout the project to ensure everything is running smoothly. Once the work is complete, we perform a final walkthrough to ensure every detail meets our standards and your total satisfaction.

We aim to make the process as easy as possible for you. We ask that you remove small breakables, pictures, and window treatments from the work area. If you would like your wall hangings to go back in the exact same spots, please leave the hooks in the wall. If you prefer to reset your décor, remove the hooks and we will patch those holes for a fresh start. Regarding furniture, we work with you on a case by case basis to ensure your space is ready. We generally ask that you clear off shelving and move smaller items, but we can coordinate with you on the best plan for larger pieces during our initial walkthrough.

Your satisfaction is our priority. At the end of every project, we perform a thorough final walkthrough with you to identify and address any immediate touch-ups before we pack up our gear. However, we understand that sometimes things are only visible once the furniture is back and the lighting changes. If you notice a missed spot or a minor issue after we have left, simply give us a call. As part of our commitment to quality, we provide a two-year warranty on our workmanship and will gladly return to make it right at no additional cost to you.

We do not require a deposit or any upfront payment. We only issue an invoice once the project is finished and you are completely happy with the results. You will receive your invoice within a week of the job being completed, and we offer Net 30 terms for payment. We accept payments via e-transfer or cheque, and all the necessary payment details will be clearly listed on your invoice for your convenience.

Weather is the biggest variable in Ottawa, and we monitor it closely. We only paint when surfaces are dry and the forecast allows for proper curing. If rain interrupts our schedule, we will provide you with a revised timeline as soon as conditions clear. Our priority is a long-lasting finish, which means we never rush a job if the weather isn't optimal.

Choosing the right color can be the most stressful part of the process. While we don't provide full interior design services, we are happy to share our professional insights based on current trends and what we have seen work best in similar Ottawa homes.

Yes. We primarily use low-VOC (Volatile Organic Compounds) or zero-VOC paints from premium brands like Dulux and Benjamin Moore. These products are much safer for your family and pets, as they significantly reduce the "new paint smell" and minimize air quality impact, allowing you to enjoy your freshly painted space sooner.

We are happy to work with paint you have already purchased, and there is no pressure to use our suppliers. However, we always recommend using high-quality paint to ensure the best possible finish and durability for your home. We primarily use premium product lines from Dulux and Benjamin Moore because we have seen how well they perform in Ottawa's climate over the long term. If you choose to have us supply the material, you benefit from our contractor pricing and our professional recommendation on which specific product is best suited for your project.